Pink eye treatment online
Red, itchy or crusty eyes? Show a licensed provider on video and find out what kind of pink eye it is and how to treat it.
- Licensed providers
- Same-day visits, usually
- Video or phone
Get started Members: request a visit
Written by the CheckMD care team · Updated
Three kinds of pink eye
Conjunctivitis is inflammation of the clear layer over the white of the eye. It looks alarming but is usually mild. The cause decides the treatment:
- Viral – often with a cold; watery eyes; clears up on its own in one to two weeks
- Bacterial – thicker yellow or green discharge, eyelids stuck together in the morning; antibiotic drops can help
- Allergic – itchy, watery eyes in both eyes, often with sneezing; allergy drops and avoiding the trigger help
Why video works well for pink eye
Your provider can see your eye on camera and ask a few questions to tell the types apart. If you need drops, the prescription goes to your pharmacy. You also get advice on cool compresses, cleaning the eyelids, keeping contact lenses out and stopping it from spreading at home.
Medicines your provider may prescribe
- Antibiotic eye drops or ointment (for example polymyxin B-trimethoprim or erythromycin) for bacterial pink eye
- Allergy eye drops such as ketotifen or olopatadine for allergic pink eye
Only when it is right for you: your provider checks your symptoms, allergies, other medicines and health history first. Prescriptions go to the pharmacy you choose.
What you can do at home right now
- Cool or warm compresses
- Clean crust from the lids with a clean cloth
- No contact lenses or eye makeup until it clears
- Wash your hands often; don't share towels
When an eye needs to be examined in person
- Real pain in the eye (not just irritation)
- Blurred vision that doesn't clear when you blink, or sensitivity to light
- You wear contact lenses and the eye is red and painful
- An injury, or a chemical splashed into the eye
- A newborn baby with red or sticky eyes
These can be signs of something more serious than conjunctivitis. A virtual visit is not an emergency service. For chest pain, trouble breathing, severe bleeding, signs of a stroke or a serious injury, call 911 or go to the nearest emergency room. If you are thinking about harming yourself, call or text 988 (Suicide & Crisis Lifeline) at any time.
Get help in three steps
Request a visit
Tell us what is going on and choose video or phone.
Talk to a provider
Usually the same day, often within hours.
Start feeling better
Get your care plan and any prescription at your pharmacy.
Questions about pink eye
Is pink eye contagious?
Viral and bacterial pink eye spread easily; allergic pink eye does not. Wash your hands often and don't share towels or pillows.
When can my child go back to school?
It depends on the cause and your school's rules. Your provider can advise during the visit.
Can I wear my contact lenses?
Not until the eye has fully cleared. Throw away lenses you wore while the eye was infected.
How much does an online visit cost?
Visits are part of your CheckMD membership – one yearly price, and you don't need insurance. You pay the pharmacy for any medicine. See the current plans on our pricing page or read about telehealth without insurance.
Can I be seen today?
Most visits happen the same day. Request a visit, choose video or phone and pick the earliest time.
What if I don't get better?
Book a follow-up visit. Your provider can adjust your treatment or tell you where to be seen in person. If you get worse quickly, don't wait – get urgent care.
Feeling unwell? Talk to a provider today.
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