Shingles treatment online
A painful, blistering rash in a band on one side of the body may be shingles. Antiviral treatment works best when started within about three days – see a licensed provider on video today.
- Licensed providers
- Same-day visits, usually
- Video or phone
Get started Members: request a visit
Written by the CheckMD care team · Updated
Signs of shingles
Shingles is caused by the chickenpox virus waking up years later. It often starts with burning, tingling or pain in one area, followed a few days later by a rash:
- A stripe or band of red rash on one side of the body or face
- Clusters of fluid-filled blisters that crust over in 7 to 10 days
- Pain, itching or sensitivity to touch, sometimes with fever and tiredness
Why a fast visit helps
On video your provider can usually recognize shingles from the rash and your symptoms. Antiviral medicine started within about 72 hours of the rash appearing can shorten the illness and may lower the risk of long-lasting nerve pain. Your provider will also help with pain relief and skin care.
Shingles is not spread through the air, but fluid from the blisters can give chickenpox to people who never had it or the vaccine – keep the rash covered and avoid pregnant women and newborns until it crusts. Once you have recovered, ask about the shingles vaccine.
Medicines your provider may prescribe
- Valacyclovir, acyclovir or famciclovir – antivirals, best started within about 72 hours
- Pain relief, and medicine for nerve pain when needed
Only when it is right for you: your provider checks your symptoms, allergies, other medicines and health history first. Prescriptions go to the pharmacy you choose.
What you can do at home right now
- Keep the rash clean and covered
- Cool, wet compresses
- Loose clothing
- Avoid pregnant women and babies until it crusts over
Get urgent care for
- A rash on the face near the eye, the tip of the nose, or any eye pain or vision changes
- A weakened immune system, or a rash spreading widely over the body
- High fever, severe headache, confusion or weakness
- Signs of skin infection: spreading redness, warmth or pus
A virtual visit is not an emergency service. For chest pain, trouble breathing, severe bleeding, signs of a stroke or a serious injury, call 911 or go to the nearest emergency room. If you are thinking about harming yourself, call or text 988 (Suicide & Crisis Lifeline) at any time.
Get help in three steps
Request a visit
Tell us what is going on and choose video or phone.
Talk to a provider
Usually the same day, often within hours.
Start feeling better
Get your care plan and any prescription at your pharmacy.
Questions about shingles
Is it too late for treatment after three days?
Antivirals help most when started early, but talk to a provider anyway – they may still help, and pain relief matters at any stage.
Can I go to work?
If the rash can be fully covered and you feel well enough, often yes. Avoid contact with pregnant women, babies and people with weak immune systems until it crusts over.
Should I get the shingles vaccine?
It is recommended for most adults 50 and older, and even after you have had shingles. Ask your provider when the timing is right.
How much does an online visit cost?
Visits are part of your CheckMD membership – one yearly price, and you don't need insurance. You pay the pharmacy for any medicine. See the current plans on our pricing page or read about telehealth without insurance.
Can I be seen today?
Most visits happen the same day. Request a visit, choose video or phone and pick the earliest time.
What if I don't get better?
Book a follow-up visit. Your provider can adjust your treatment or tell you where to be seen in person. If you get worse quickly, don't wait – get urgent care.
Feeling unwell? Talk to a provider today.
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