Virtual consultations
A private video or phone visit with a licensed provider about anything from a new symptom to a question you have been meaning to ask.
What is a virtual consultation?
It is a doctor's visit over video or phone. You explain what is going on, your provider asks questions and, on video, can see what they need to. Together you agree on a plan, and a prescription can be sent to your pharmacy when it is right for you.
What to expect
Before
Request a visit, choose video or phone and tell us why you are coming.
During
A 10 to 20 minute conversation with a licensed provider.
After
Your notes and care plan in your dashboard; prescriptions at your pharmacy.
Tips for a great visit
- Find a quiet, well-lit, private spot.
- Have your medicines, allergies and any recent readings (like temperature) ready.
- Write down your questions so you don't forget them.
- On video, be ready to show the problem: a rash, a throat, a swollen joint.
Private and secure
Visits take place on an encrypted platform. What you share stays between you and the people involved in your care.
Questions about consultations
What device do I need?
A smartphone, tablet or computer with a camera and microphone, or just a phone for a phone visit.
Can someone join me?
Yes. A family member or caregiver can sit in with you if you would like.
Feeling unwell? Talk to a provider today.
See membership plans